

Electrical Services
Domestic and commercial electrical services throughout East Devon & Exeter
We are a full-service electrical contractor and have the training and experience to tackle any domestic or commercial project including testing and inspection.








Domestic Electrical Services
We undertake work in your home for:
- Kitchens and bathrooms
- New builds to renovations
- Attic conversions and extensions
- Garden buildings (offices, studios, gyms, saunas)
- Internal and external work
Our electrical work might include:
- Full and part re-wires
- Fuse board and consumer unit upgrades
- Lighting & sockets
- Safety checks and certification
- External lighting and sockets
- Smoke and heat detection
- Ventilation and extraction
- Smart heating controls such as Nest & Hive
We also specialise in:
- Solar Panel & Battery Storage Installations
- Specialist lighting advice
- Electric vehicle charging points
- Electrical condition reports
Commercial Electrical Services
For Businesses and Landlords, you’ll often find us installing…
- Distribution board upgrades
- 3 phase and single phase
- Inspection and testing
- Car park electric vehicle charging points
- Upgrading & refurbishment of existing installations
- Emergency lighting
- Metal / PVC conduit and trunking
- Dado trunking and CAT5E data cabling
- Exterior lighting
- Door entry systems
- Landlord safety checks and certification
And we also have relationships with property developers and builders that involve:
- New build wiring
- Modernisation
- Project planning and design
- Consulting and advice
Consumer Unit & Fuse Board upgrades
Often referred to as a fuse box, the central component of your home’s electrical system is now commonly called a consumer unit. It distributes power to the various circuits that supply the electrical devices in your home. The consumer unit plays a crucial safety role by protecting you from electric shocks, burns, and potential fires in the event of a fault.
Electrical installations should be inspected every 10 years, and every 5 years for rental and commercial properties. If you’re moving into a new home, it is an excellent opportunity to evaluate whether the consumer unit is still providing the safety and functionality you need.
We will upgrade your consumer unit to meet the current regulations which will include Type A RCBO circuit breakers and surge protection.
Full & Part Rewires
Rewiring a house offers several benefits to homeowners:
- Safety: Old wiring can pose serious safety hazards, including the risk of electrical fires and shocks. Rewiring ensures that the electrical system meets current safety standards.
- Increased Capacity: Modern homes require more power due to the use of various electronic devices and appliances. Rewiring allows for increased capacity to handle these demands.
- Improved Efficiency: New wiring can enhance energy efficiency, potentially lowering electricity bills and reducing the risk of circuit overloads.
- Enhanced Functionality: Rewiring can provide more outlets and circuits, making it easier to use multiple devices without overloading the system.
- Increased Property Value: A newly wired home can be more attractive to buyers, potentially increasing its market value.
- Future-Proofing: Rewiring prepares the home for future technological advancements and additional electrical needs.
Overall, rewiring is a proactive step that enhances safety, efficiency, and convenience in a home.
Testing, Inspection & Fault Finding
Ensuring the safety of your electrical installation is crucial for your protection. The best way to assess this is by having a qualified electrician conduct an Electrical Installation Condition Report (EICR). In the UK, homeowners should have this report done every 10 years, while commercial and rented properties require it every 5 years. It's also advisable to obtain an EICR before selling a property to inform potential buyers about the electrical condition. Commercial properties typically need more frequent inspections, and certain types of homes, like those with thatched roofs, may require an EICR for insurance purposes.
An Electrical Installation Condition Report (EICR) consists of two main components: visual inspections and electrical tests. During the visual checks, we examine lights and sockets for damage, assess wiring, bonding, and earthing, and evaluate the consumer unit to ensure it complies with current safety regulations. The electrical tests involve introducing a current into the circuit to measure earthing resistance and check the insulation of the wiring. We also verify the correct polarity of the wires and ensure the RCD (trip switch) functions properly within specified parameters.
After each inspection, we provide a comprehensive report that can be shared with insurers and tenants. If any safety issues are identified they are included in the report.
New Builds, Extensions & Alterations
- Extensions, New Builds & Attic Conversions - we are very experienced with working with builders and developers to bring to life your vision for your new extension or attic conversion.
- Garden Buildings - add lighting and power to your home office, gym or art studio
- Kitchens & Bathrooms - transform your new kitchen or bathroom with custom designed lighting schemes
- Exterior Lighting - we are experienced in helping you choose the right exterior lighting for your home, whether just decorative or for security and safety.
- Small jobs - such as adding an extra socket or moving a lighting point.
Smart Home Technology
We are experienced in installing Smart home technology from manufacturers such as Hive, Nest, Click Smart+, Shelly and Tado to name just a few.
Smart home technology offers numerous benefits to homeowners, including:
- Convenience: Smart devices allow homeowners to control various aspects of their home, such as lighting, heating, and security, from their smartphones or through voice commands, making daily tasks easier.
- Energy Efficiency: Smart thermostats, lighting, and appliances can optimise energy usage, helping homeowners reduce utility bills and minimise their environmental impact.
- Enhanced Security: Smart security systems, including cameras, doorbells, and alarms, provide real-time monitoring and alerts, increasing the safety of the home and giving homeowners peace of mind.
- Remote Access: Homeowners can monitor and control their smart devices remotely, allowing them to manage their home even when they are away.
- Customization and Automation: Smart home technology enables homeowners to create personalised settings and automate routines, such as scheduling lights to turn on at sunset or adjusting the thermostat based on occupancy.
- Improved Comfort: Smart devices can enhance comfort by allowing homeowners to easily adjust their environment, such as setting the perfect temperature or controlling entertainment systems.
- Integration: Many smart home devices can work together seamlessly, creating a cohesive and integrated home automation system that enhances overall functionality.
Overall, smart home technology can lead to a more efficient, secure, and enjoyable living experience for homeowners.
Commercial Services
- EICR (Landlord) safety checks and certification
- EICR Commercial property inspection
- 3 phase distribution board upgrades
- Emergency Lighting
- Interior Lighting
- Upgrading and refurbishment of existing installations
- Data Cabling
- Car park electrical vehicle charging points
Book an Appointment Today
What our customers say
Ian Phillips is our go to electrician. He can cope with any demand - we have used him for emergency insurance call out where he replaced all of the bathroom lights and charged the minimal amount. We have also booked him in to put in new sockets, outside wiring in our summer house and outside lighting. He is efficient, reliable and in fact we don’t want too many people to know how good he is! We are so pleased to have found him and cannot recommend him highly enough.
Noelle and Graham Adler Budleigh Salterton. Previous Testimonial Next Testimonial
Ian did a fantastic job during the summer for us. He fitted a new consumer unit, a thorough test of the wiring along with a Myenergi Zappi EV charger for the car and relevant documents. A very professional and tidy job.
Mr R French, Budleigh Salterton Previous Testimonial Next Testimonial
Just a line to thank you so much for your help in getting our new build home functioning as we wanted it to, which all started with a simple request for an EV charge point installation made over the phone, you explained that having solar offered more benefits too, and the system you recommended and stalled has been faultless and easy to use, but we certainly needed your expertise with the project.
Firstly, we had problems with too high voltage coming into the property which affected our Zappi charger, you took time to inform The National Grid who promptly attended, and explained that it was due to the surplus of power caused by solar farms in the area, thankfully you found a solution to that. You then got an App set up for us to control our system and demonstrated how we can utilise solar power to either heat our water or recharge our car. You even advised on the best suppliers to take advantage of our ability to export surplus power from our solar panels, and demonstrated how to set our charger to take advantage of cheapest overnight tariffs.
Then we asked you for help with a fault with our air source heat pumps. You liaised with Valiant, fixed it and then realised that the plumber hadn’t set the controlling systems correctly, you rectified that too which went way beyond what we would have hoped for.
Throughout your time with us, your knowledge, professionalism and work ethos has been outstanding, thank you.
Mr and Mrs Saull, Honiton Previous Testimonial Next Testimonial
We recently bought an EV and obviously needed a home charger fitted to the garage, but one that would integrate with the house PV system in order to maximise the benefit of the solar. Having selected a Zappi, we realised the installation might be complex because the garage is quite distant from the house. Searching round, we found Otter Electrical who clearly had some experience in this field and Ian came over to review the site and advise on installation. The installation turned out to be physically more awkward than we hoped, needing an extra high power electrical feed and network cable. Ian put forward an attractive technical and financial proposal, took on the job and installed everything in the day to an excellent standard. The system has proved reliable, effective and flexible in use so we can charge the car from surplus power on sunny days or charge at night when it is overcast. Highly recommended.
Colin and Janet, Budleigh Salterton Previous Testimonial Next Testimonial
Otter Electrical provided us with excellent service on two occasions. Ian was prompt to reply and carried out the work efficiently on both occasions. We thought his fee was absolutely fair and enjoyed his company. We would certainly recommend him to others.
Diana and Jonathan, East Budleigh Previous Testimonial Next Testimonial
Ian has completely rewired our house, loft conversion and kitchen extension. His price was competitive and the quality of workmanship superb. He only supplied the best quality materials and always kept us informed of when he would be on site - always turning up when he said he would. Completely trustworthy. It has been an absolute pleasure to have him working with us on our project. Wholeheartedly recommend. If all tradespeople could be this good.
Mr T Scorer, Exeter Previous Testimonial Next Testimonial
We've used Otter Electrical for a range of large and small scale projects over the last three years. Ian's intelligent 'can-do' approach means that work is always completed smoothly and in a cost effective way. Ian is good at finding creative solutions and thinking ahead which can save unnecessary expenses later. For example when we refurbished our whole house, Ian reviewed and reconfigured all the lighting based on how each room is used. As a result, we have appropriate levels of lighting in each area which can be varied.
Ian also anticipated that we might need an EV vehicle charging point in the future and fitted the necessary cabling. A year later he returned to advise on an appropriate charger for our EV car and fitted this in a neat spot by the house.
Communications are always excellent with any queries quickly resolved.
Finally, Ian is highly reliable, respectful and very hardworking - he always leaves a job well done and the space clean and tidy!
We highly recommend Ian to complete any type of electrical work to a high standard.
Dr J and Mr P Williams, Budleigh Salterton Previous Testimonial Next Testimonial
Lighting Expert
Lighting in the home can be transformative when carefully designed and considered. We enjoy and excel at lighting projects and often provide our customers with options and fittings they would otherwise never have found.

Electric Cars
We have been early to adopt the training and unique qualifications required for installing electric and hybrid car charging points. Not only can we provide the installation service, but we can recommend appropriate products and advise on potential grants and discounts.
